Results 1 to 15 of 15
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08-17-2014, 09:46 AM #1Newbie
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- Aug 2014
- Posts
- 7
old reseller does not allow my domain transfer
Hi all
my domain was expire a days ago and i my new reseller renew it and transfered,after transfer, i was faced this message :
Transfer Request for Mydomain.com Stalled
i get whois and find this status:
Created On:2007-08-14 12:22:31.0
Last Updated On:2014-08-16 00:01:02.0
Expiration Date:2015-08-14 12:22:31.0
Sponsoring Registrar:REALTIME REGISTER B.V.
Reseller:Hostcontrol
Status:AUTO_RENEW_PERIOD
Status:CLIENT_TRANSFER_PROHIBITED
Status:OK
Status:CLIENT_HOLD
my old reseller sad,if domain expire ,it's not my due to unlock the domain's lock
now my site is offline,
what should i do ?
please guide me, about 3-4 days my site is down.
any help would be appreciated
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08-17-2014, 10:47 AM #2Web Hosting Master
- Join Date
- Sep 2003
- Location
- UK
- Posts
- 2,042
Have you paid your reseller for the renewal? If he has paid the fee on your behalf and hasn't been reimbursed then it would be only fair to ask for payment before releasing the domain name to you.
Also - if your reseller has transferred the domain name to another registrar then you won't be able to transfer it for 60 days (assuming it's a GTLD domain) - that's an ICANN rule.
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08-17-2014, 10:49 AM #3Junior Guru
- Join Date
- Apr 2004
- Location
- EweEssay
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- 217
Unfortunately, I did not understand your message very clearly...however, you cannot transfer a domain AFTER it has expired. You need to do this BEFORE it expires. Ideally, at least 7-10 days before it expires.
At this stage your only option may be to renew with the old registrar, wait a further 60 days and then attempt to transfer the domain out to a new registrar.
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08-17-2014, 11:21 AM #4Newbie
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- Aug 2014
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- 7
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08-17-2014, 11:32 AM #5Newbie
- Join Date
- Aug 2014
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- 7
Sorry for my bad explain,yes my domain was expired but my new registrar re-new it.how dose it can?
my domin info:
Expiration Date:2015-08-14 12:22:31.0
Sponsoring Registrar:REALTIME REGISTER B.V.
Reseller:Hostcontrol
Status:AUTO_RENEW_PERIOD
Status:CLIENT_TRANSFER_PROHIBITED
Status:OK
Status:CLIENT_HOLD
Expiration Date was 2014 now it's 2015
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08-17-2014, 12:52 PM #6Web Hosting Master
- Join Date
- Oct 2007
- Posts
- 750
If the status is set to autorenew period, the extra year is a phantom year whilst the domain is in RGP.
Contact the registrar, get the correct expiry date as of now, if not renewed, contact the reseller and ask why they have not renewed it, and then renew it with RealTime Registrar.
Also, was this domain a domain from the LogicBoxes platform ? I know that LB/ResellerClub forced a lot of domains off of the platform this time last year because of their sale to EIG.NetEarth One
ICANN Accredited Registrar, https://reseller.netearthone.com
Full UK support, 7 days a week 365 days a year!
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08-18-2014, 01:22 AM #7Newbie
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- Aug 2014
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08-18-2014, 02:50 AM #8Newbie
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- Aug 2014
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- 7
another question:
my registrar should first renew my domian and then transfer or first transfer and then renew it ?
cause i get this message:
Transfer Request for mydomain.com Stalled
The current Registrar for this Domain Name has locked this domain name, and did not allow the transfer of the same.
The domain name has been registered recently and it is not yet 60 days old. A Domain Name can only be transferred 60 days after it was first registered
my old registrar mailed me.cause your domain was expired,we can not unlock your domain?
what should i do? whom can unlock my domain?
my domian info:
my domin info:
Expiration Date:2015-08-14 12:22:31.0
Sponsoring Registrar:REALTIME REGISTER B.V.
Reseller:Hostcontrol
Status:AUTO_RENEW_PERIOD
Status:CLIENT_TRANSFER_PROHIBITED
Status:OK
Status:CLIENT_HOLD
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08-18-2014, 07:55 AM #9Disabled
- Join Date
- Aug 2014
- Location
- Estonia
- Posts
- 9
well i think
Well I think you should contact the registrar site and renew the domain.
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08-18-2014, 11:30 AM #10Web Hosting Master
- Join Date
- Nov 2002
- Posts
- 4,667
Renew the domain through your old registrar's control panel. Pay your old registrar for the renewal.
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08-19-2014, 12:56 AM #11Newbie
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- Aug 2014
- Posts
- 7
i payed to new registrar and they said we renew it and transfer .
when i do whois status like prior just nameserver changed to their
server
whois info:
Expiration Date:2015-08-14 12:22:31.0
Sponsoring Registrar:REALTIME REGISTER B.V.
Reseller:Hostcontrol
Status:AUTO_RENEW_PERIOD
Status:CLIENT_TRANSFER_PROHIBITED
Status:OK
also status:Client_Hold omited
dose my domain really renew?
i ask them to give me domain's control panel .
i'm concern about Status:AUTO_RENEW_PERIOD
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08-19-2014, 01:11 AM #12Web Hosting Master
- Join Date
- May 2011
- Location
- /root
- Posts
- 630
Renew at the current registrar and then transfer over wherever you want. At the current state of the domain, the transfer won't work.
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08-19-2014, 01:55 AM #13Newbie
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- Aug 2014
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08-19-2014, 01:02 PM #14Web Hosting Master
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- Nov 2002
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08-21-2014, 06:11 AM #15Junior Guru Wannabe
- Join Date
- Aug 2014
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- 59
Contact the registrar on record, registars are bound to help the registrant
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