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Thread: Domain verification problem
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09-14-2014, 05:02 AM #1WHT Addict
- Join Date
- Mar 2014
- Location
- Dhaka, Bangladesh
- Posts
- 103
Domain verification problem
I'm using resell.biz. One of sub reseller buy two domain using his sub reseller panel.
but, he didn't any receive domain verification email from resell.biz.
I sent re-send verification email 5-10 times. but there is no email at his inbox. i sent a support email at resell.biz but they don't reply within 5-6 days.
any solution?
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09-14-2014, 05:48 AM #2Web Hosting Master
- Join Date
- Oct 2007
- Posts
- 750
The email's would go to the registrant contact rather than the reseller contact. If the customer account has any changes made to the address or email, then that will also trigger that email verification.
One thing to do is check who the registrar is, if resell.biz be persistent, if PDR then email PDR and get them to deal with it.
Some email providers, gmail and hotmail for example have blocked some messages as spam.NetEarth One
ICANN Accredited Registrar, https://reseller.netearthone.com
Full UK support, 7 days a week 365 days a year!
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09-14-2014, 04:44 PM #3WHT Addict
- Join Date
- Mar 2014
- Location
- Dhaka, Bangladesh
- Posts
- 103
No, registrant didn't get the verification email (he checked inbox + spam several times). that's why he can't verify the domain names. he is my sub reseller.
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09-16-2014, 07:41 AM #4Web Hosting Master
- Join Date
- Oct 2012
- Posts
- 573
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