Results 1 to 4 of 4
  1. #1
    Join Date
    Dec 2006
    Posts
    289

    Domain name suspended

    I used my web hosting company to pay and register a co.uk domain name. Not from a separate domain name registrar.

    The domain name is now suspended and I got no idea why. when I ask my web host for help, after few checks they ask me
    to go check with my domain name registrar about the suspension.

    They don't tell me who my domain name registrar is. First of all considering I did the registration from my web host website,
    can't they help me sort this out?

    Even if I am wrong, shouldn't my web host at least advice me who is the registrar they used? How do I go about contacting them, what details I need?
    Not like I tell the registrar my domain name and that's sufficient for them to authenticate me right? Made my own WHOIS enquiries to find out my registrar and
    emailed them. No response either.

    My web host claims they have informed a "Senior Admin" and ask me to wait patiently for help. Its been almost 48 hours since I raised this issue.
    I don't understand how this is acceptable. Or am I wrong in some way? Am I being unreasonable here? Extremely frustrating. When they as professionals
    don't seem capable enough to handle this issue and need some Senior Admin, I don't see how I am supposed to settle this issue.
      0 Not allowed!

  2. #2
    Join Date
    Dec 2010
    Location
    127.0.0.1
    Posts
    5,732
    Have you had a domain before with the provider / email address? You might have to activate the domain with the ICANN Approval system, but it sounds like you don't know what's going on, so get a refund and migrate to a better provider.
      0 Not allowed!

  3. #3
    Join Date
    Dec 2006
    Posts
    289
    I ended up looking up around online and it seemed I needed to do some updates over at http://www.nominet.uk/

    After logging in there and making the update, the domain is no longer suspended. Amazed the web host can't even
    provide this information and still has yet to get back to me after telling me to wait for their Senior Admin to get back to me.
      0 Not allowed!

  4. #4
    Join Date
    Apr 2003
    Location
    London, UK
    Posts
    4,721
    Quote Originally Posted by million2b View Post
    the domain is no longer suspended
    Glad to hear

    I see you opened another thread to discuss this. The same thread would have been fine so we'll close this one up as the actual problem is fixed.
      0 Not allowed!

Similar Threads

  1. Replies: 22
    Last Post: 10-15-2013, 10:48 AM
  2. Account Suspended Page for my Domain Name
    By Service11 in forum Domain Names
    Replies: 8
    Last Post: 10-22-2012, 06:44 PM
  3. I am now panicking! domain name suspended
    By desk2web in forum Domain Names
    Replies: 9
    Last Post: 07-11-2006, 02:43 PM
  4. Buy domain name and host it myself in PSW
    By ray in forum Web Hosting
    Replies: 25
    Last Post: 06-26-2000, 04:31 AM
  5. free domain name from namezero.com, for real?
    By guapa in forum Web Hosting
    Replies: 6
    Last Post: 06-07-2000, 04:19 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •