1&1 is SCAM, stay as far as you can - Beware

STAY FAR AWAY FROM 1&1

They recently blocked my account due to a failed transaction ( tried to buy wp hosting from a card with different name, I bought many other domains with same card haven't faced any issues but this transaction got me directly blocked ), my 1&1 is around 3 months old, I have a 3 months old domain along with all my hard work of Quality Backlinks. They suspended all my domains and blocked my account. Emailed them a lot of times, Haven't got any reply yet.

• Called support, they said call security team.
• Called security team, they said we cant accept the transaction, you'll have to call the support team to get back the domain.
• Called support team, they said "I have to fill up a form and submit it", now i submitted a form and got this reply
  " Unfortunately, your account was terminated by the security team. Without an active account we will not be able to restore the domain."
  
  
• Called the security team again, they said I can get the domain back, what I need to do is create a new 1&1 account and ask transfer team to transfer my domain this nee account.
  
  
• Therefor i contacted an 1&1 agent and created new account, and I talked to them for 53 minutes and they said they can't do anything.
  

I have called them so many times, I even don't remember what conversation we had each time.

 

Anyone in the web development industry could have told you this, they are dreadful and they are cheap for a reason! They are tarnishing true professionals in the industry offering so much "professional services for peanuts, get found, get famous!" malarky.

I am sorry you had to deal with them but hopefully you can spread the word since the moral of my life is "buy cheap buy twice", it's always crucial to invest in anything in life the right way, it's a pain that they are blocking everything from you.

All of my clients have complete control of their website and just pay annually for the shared hosting packages I offer.

Hopefully you sort out your domain and things grow once again!

Good luck

 

another update, my 1and1 account is locked, but they charged my $18.69 yesterday.

 

Noted. Thanks for a heads up.