Ten points for Register.com

Everyone has their registrar of choice and prefers to register their domains with them.

For the purpose of organizing one’s domains, it’s prudent to keep your domain names with as fewer registrars as possible.

Register.com is not my choice of registrar, although it belongs to the first group of domain registrars to become available after Network Solutions lost its monopoly in 1999.

I acquired a domain at Register.com and having had an account there I unlocked and attempted to transfer it to Fabulous.

Apparently, Register.com implements a tight security regarding the provision of authorization codes; five days later I received an email that my request had been denied and I had to call them.

So I did call them, on a Sunday morning.

The phone was answered promptly and I was patched through to their tech support. At the other end of the line, Gary was understanding and resolved my issue quickly and efficiently.

I had the authorization code in an email within minutes and proceeded with the transfer.

I feel bad when such positive experiences occur at a losing registrar but at the end of the day it’s all about cost of registrations.

Still, I’d give Register.com ten out of ten for customer support efficiency, on a Sunday no less.

Comments

  1. I have some nostalgia for Register.com because I remember buying my first domains there in early 2000. $35 a pop back then, if I remember right. Still remember doing domain searches on their page. I changed when new registrars started offering much lower registration fees.

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    Their prices are high, but if you call, you can often negotiate lower prices.

    I have only a few domains there, though.

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