GoDaddy suspends DNS services for start-up JotForm

Jotform.com has been suspended by GoDaddy per the request of the US Secret Service.

JotForm [link down] is a start-up with hundreds of thousands of users.

The New York company provides a service for users to easily compile a contact form, by pulling various elements together – then hosts it on their web site.

It’s smart, efficient and doesn’t require much work. The downside: some people abuse a free service and create phishing forms.

JotForm has temporarily moved from the .com to the .net because the registrar, GoDaddy, has complied to a request by the US Secret Service and has suspended DNS services for the domain.

According to the JotForm co-founder, Aytekin Tank:

“JotForm.com has been suspended by Godaddy for more than 24 hours now. They have disabled the DNS without any prior notice or request. They have told us the domain name was suspended as part of an ongoing law enforcement investigation. In order to resolve the issue, they asked us to contact the officer in charge at U. S. Secret Service.”

As seen at the WHOIS info provided by top WHOIS tool, DomainTools, GoDaddy changed the nameservers to:

NS1.SUSPENDED-FOR.SPAM-AND-ABUSE.COM
NS2.SUSPENDED-FOR.SPAM-AND-ABUSE.COM

The JotForm founder continues:

“When I contacted the Secret Service, the agent told me she is busy and she asked for my phone number, and told me they will get back to me within this week. I told them we are a web service with hundreds of thousands of users, so this is a matter of urgency, and we are ready to cooperate fully. I was ready to shutdown any form they request and provide any information we have about the user. Unfortunately, she told me she needs to look at the case which she can do in a few days. I called her many times again to check about the case, but she seems to be getting irritated with me. At this point, we are waiting for them to look into our case.”

You can read more about the co-founder’s plea here.

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